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How do we allocate bonus hash rate?
What is a cloud mining contract and how do I get started?
Can I change my email address, password and other personal information after registration?
What if I did not receive a confirmation email?
How to register on a website?
Purchases and Payment Methods
Are there alternative ways to pay for the contract?
What does the maintenance fee include?
How to get a contract for cloud mining?
Financial and Profitability
What are my expected profits?
Wallets and Withdrawals
What is the minimum withdrawal amount that can be made?
How and when can I get my Bitcoins and what are the fees for payouts?
How long does it take for my money withdrawal inquiry to be completed?
How to buy anything with bitcoins?
Stop / Freeze options
What rate are your calculations based on?
Which pools do you use for mining?
How to check the accuracy of calculations?
Account Details and Security
How to setup two-factor authentication?
What if I forgot my password?
How does Affiliate Program work?